Our after-sales team is a professional customer service team dedicated to providing customers with comprehensive and efficient after-sales support and services.

The after-sales team is responsible for handling various issues and complaints raised by customers, including product quality issues, usage guidance, accessory replacement, etc.

Our after-sales team receives customer feedback on problems or needs, establishes customer files, and records problem descriptions and handling processes. According to the nature of the problem and customer needs, we will formulate detailed solutions and actively cooperate with customers to solve the problem to ensure that the problem is solved in a timely and effective manner.

Our after-sales team aims to provide professional, efficient and considerate services, always customer-centered, constantly strives to improve service levels and customer satisfaction, and provides customers with a full range of after-sales support and services.